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Refund Policy

Thank you for shopping at Glitter!

We offer refunds and/or exchanges within the first 30 days of your purchase. If 30 days have passed since the date of your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.
  • Item must be in original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • We only offer refunds on items sold at regular price, sale items cannot be returned.
  • If the item in question was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return.

Late or lost refunds

  • If you haven't received a refund yet, first check your bank account. Then contact your credit card company, it may take some time for your refund to be officially posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at info@glitter.co.uk.

Shipping

  • Important: You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable! If you receive a refund, the cost of returning the item will be deducted from your refund.
  • Depending on where you live, the time it may take for your product to reach you may vary.
  • Please note that we cannot guarantee that we will receive your returned item.
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